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Dubai

Logistics are the lifeblood of every modern economy

Without logistics, carmakers, chip manufacturers or hospitals would grind to a halt in a matter of hours. Logistics connect countries, industries and markets and keep the world turning – 24 hours a day, seven days a week.
Every day Deutsche Post DHL delivers millions of mail and express goods to their destination, moves thousands of tonnes of cargo across millions of kilometers and manages the logistical supply chains of customers in nearly every industry sector. Thanks to the dedication of more than 500,000 employees in over 220 countries worldwide. Today, Deutsche Post DHL is the world’s leading postal and logistics group. With its lead brands Deutsche Post and DHL it offers comprehensive services in mail and express services, air and ocean freight, road and rail transportation and supply chain solutions.

At the heart of the remarkable success of Deutsche Post DHL lies the Group’s consultancy unit: Inhouse Consulting.

Every day, the people at Inhouse Consulting are developing new, smart solutions for the exciting challenges of global economics and international clients. Established in 1999, Inhouse Consulting occupies a unique place in the field. We develop strategic and management projects that have a real-world impact on the lives of people around the globe. Our expertise extends across different industries, over national borders and throughout every sector of the economy.

 

Inspiring ideas become success stories: See our fascinating projects.

Dubai Pearl

Dubai Pearl

Four towers
200,000 deliveries each day -
One single entry point

THE CHALLENGE:
SUPPLY A HUGE CITY THROUGH A TINY BOTTLENECK

With an expected population of 21,000 people, 150 stores, five hotels, and dozens of offices, restaurants, cinemas, and theatres, Dubai Pearl will be a 24-hour living city in the heart of Dubai. The extraordinary dimensions of this project are breathtaking: a total floor space of 1 million m2 all located in a roundabout with a diameter of hardly 500 meters. And importantly for us, only one for cargo and one for people in the whole complex.

Dubai Pearl, a fully-integrated, mixed-use urban community that is expected to be completed at the end of 2010.

This unique design poses a huge challenge to the logistic infrastructure of the entire complex: imagine 800 trucks delivering more than 4000 roll cages of goods every day - alongside the regular traffic - but all in a ten hour window because of a traffic ban on Dubai's Main Street. Since the planning of the complex had already started, a solution for this challenge had to be found quickly. We were called in to develop a plan to overcome the critical bottlenecks and to secure the operational viability of the Dubai Pearl complex.

OUR SOLUTION:
AN OFF-SITE CONSOLIDATION CENTRE

After a thorough evaluation of the situation it soon became clear that there was only one most promising solution for the identified bottleneck: an off-site consolidation centre built outside the Dubai Pearl complex. Here, the deliveries coming from the different suppliers are first bundled before being forwarded efficiently to the recipients within the Dubai Pearl complex. This will overcome the critical bottleneck and secure seamless operations. Based on simulations we saw that consolidated deliveries would dramatically reduce the traffic volume at the single entry point.

Dubai Pearl aims to offer the best in entertainment, dining, shopping, playing, working, hospitality and living within a few steps of wherever you are in this vibrant destination.

A CONCEPT WITH EXCELLENT PROSPECT

The off-site consolidation centre was a new but proven concept that DHL had recently developed and successfully piloted at a major European airport. Tapping into the knowledge of the Group, we were able to present the best solution possible for Dubai Pearl. And for Inhouse Consulting the off-site consolidation centre proves to be a successful solution for similar scenarios elsewhere. International airports, building sites and big cities face similar problems with bottlenecks. We are ready to support them.

THE EXPERIENCE OF OUR TEAM

"We didn't aim to reinvent the wheel. We wanted to extract the very best from the existing wisdom to come up with the best solution for the problem. To work in Dubai was a great experience. Today, Dubai is one of the most vibrant places in the world. With our support for Dubai Pearl we had the chance to be part of this amazing growth. At the same time the project was very demanding."

The team: Kathrin Kopp and Tobias Hübner

"We had to be very concise in our thoughts and arguments. Often the client challenged our proposals. In this situation our expert network proved to be highly reliable and efficient. Working side by side with the DHL expert teams, we were always able to convince the client of our concept. At some times it was tough, but getting to do business in Dubai and working together with the best experts in the field was worth every second of it."

Logistics

Logistics

37 million tonnes of air and ocean freight
Immense requirements and risks to consider -
One Strategy to secure global leadership

THE CHALLENGE:
FACE A HUGH AMOUNT OF FACTORS DEFINING
THE FUTURE OF LOGISTICS

DHL is the world market leader in the air and ocean freight sector. With an annual revenue of 14 billion Euros, Global Forwarding is one of the most important business units at DHL. Like all freight businesses, it faces many challenges: the fluctuation of oil prices, the need to reduce greenhouse gases and always different dangers to global transport systems. DHL drives thought leadership in this industry sector, and when a new CEO was appointed at Global Forwarding, he asked us to support his team in the development of a new strategy to secure DHL Global Forwarding's leadership for the future.
 

The excellent services of DHL Global Forwarding is a key aspect of the company's global market leadership - now and in the future.

OUR SOLUTION:
GLOBAL FORWARDING STRATEGY 2015

Delving deep into the complexity of this business, but always returning to the global perspective, we obtained a profound insight and data about this crucial DHL business sector. Future trends were identified and models for growth defined. We looked closely at different industries and their specific requirements - for example, "cold-chain" (cooled delivery) solutions for the pharmaceutical industries.

DHL is the world market leader in the air and ocean freight sector and continues to develop strategies to remain the number one in the future.

Innovative new ideas to intelligently combine air freight for swift ness and ocean freight for cost-efficiency were developed. We then determined the 15 most important strategic topics to be pursued in the next few years. With this we supplied a strong strategic direction for the Global Forwarding business unit that will now be implemented in many concrete projects.

A STRATEGIC CORNERSTONE FOR DHL'S FUTURE

The concept we developed together with our client has become a major cornerstone to shape the strategic direction and organizational setup at DHL Global Forwarding. Nearly all topics and initiatives we developed in close collaboration with our client will be implemented in the next years as part of a strategic program with concrete initiative teams. Internally, at DHL we achieved a high level of recognition for the quality of our insights. The actual impact will be measurable in the coming years. But already today, Inhouse Consulting has co-developed the conditions for DHL Global Forwarding to remain number one in the logistics industry.

THE EXPERIENCE OF OUR TEAM

"Our main opponent was time. We had to come up with sound and solid strategic recommendations that would have high impact on the future of our global forwarding strategy in a very short time frame. It was a great learning experience because we had to get a detailed understanding of the forwarding business, the root causes of business issues and requirements of the different industries involved."

"We are proud that with this project we play a key role in DHL Global Forwarding's future vision and commercial development."

The team: Irina Chervakova, Ulrich Schütz, Veronika Boos, Felix Heger
Disaster Response Strategies

Disaster Response Strategies

13,000 islands
230 million people -
The most seismically active region on the planet

THE CHALLENGE:
DEVELOP ACTIONS PLANS TO PREPARE
FOR FUTURE EARTHQUAKES

The Boxing Day Tsunami disaster of December 2004 revealed a tragic lack of readiness among the governments and peoples of countries it struck. Indonesia alone suffered around 130,000 confirmed deaths and more than half a million people were made homeless. The tragedy highlighted the urgent need for disaster management systems in areas prone to seismic activity. Shortly after the Tsunami, Deutsche Post DHL initiated a project working in cooperation with the United Nations Development Program to create solutions for some of the most important aspects of disaster control.

The Boxing Day Tsunami disaster of December 2004: start of an urgently needed and effective disaster management program

As part of this project, we were asked to step in and support the disaster management team. The challenge was to develop ideas and concepts to prepare the region for future earthquakes, which are inevitable in this part of the world.

OUR SOLUTION:
ROLLING OUT LIFE SAVING KNOWLEDGE

Working closely with United Nations' staff and officials from the government of Indonesia we developed two initiatives. The first was a specialized primary school teacher training program to educate children on how to behave during and after an earthquake to minimize the risk of injury or death - in fact it often only takes a few simple but life-saving steps.

The second was to help local airports in disaster-prone regions cope better with the surge in capacity associated with the mass influx of relief goods. These airports play a pivotal role after a disaster, and the requirement is for goods to reach affected communities as efficiently and quickly as possible. Using DHL's expertise in logistics management, we developed a program to train local airport authorities on disaster preparedness planning.

Deutsche Post DHL developed two progams in close cooperation with the United Nations.

This would enable them to develop a standard operating procedure in which everyone knew their precise role and what was expected of them.

ROLLING OUT PREPAREDNESS

Today both programs are being rolled out. The primary school teacher-training program is already being used by the United Nations Development Program to educate children in disaster-prone regions of Indonesia. The rollout of our "Get Airports Ready for Disaster" program started in 2008 and has already been adopted by two airports in Sulawesi. To speed up the rollout, we followed a "train-the-trainer approach" whereby a group of local airport authorities were trained to allow them, in turn, to train their fellows at other airports. We are proud of the part we have played in preparing airports for catastrophes which can be adapted to other disaster-prone regions around the world.

THE EXPERIENCE OF OUR TEAM

"We'd all seen the terrible TV reports, and were determined to make a lasting difference ourselves - to bring the people of Indonesia together, and to develop information and emergency procedures with them and potentially save many lives. We came up with the idea for this project after Deutsche Post DHL had agreed to support a United Nations initiative to reform and strengthen Indonesia's disaster management. After getting the go-ahead, we were quickly confronted with challenges that at first seemed impossible."

The team: Jan Schwegmann, MeiYee Pang and Volker Bargenda

"But being immersed in a different cultural environment, working with government and United Nations executives was a fantastic learning experience. We always pushed ourselves to find the best ideas for the situation: ideas that made a difference, ideas that would save as many lives as possible. It is good to know that the results of such a project could have an impact on several million people and even save lives too."

Delivery Rates

Delivery Rates

500 million parcels
in Germany every year -
31 million of them undeliverable

THE CHALLENGE:
REDUCE THE COSTS PRODUCED BY DOUBLED-TRANSPORTED PARCELS

Every single day in Germany, approximately 85,000 parcels remain undelivered, either because the recipients are not at home or they do not have sufficient cash at home to pay the cash on delivery amount. This amounts to 170,000 tonnes that Deutsche Post DHL moves back and forth each day. The result is a difficult situation in terms of customer satisfaction, financial efficiency and ecological costs. Despite the complexity of the problem with undelivered parcels, no detailed information was available on its true causes and extent.

Every single day in Germany, approximately 85,000 parcels remain undelivered.

The first challenge, therefore, was to gather the relevant facts and unearth correlations. Secondly, strategies were urgently required. We needed to work out how the double transport problem could be dramatically reduced.

OUR SOLUTION:
THINKING DIFFERENTLY

Bringing all experts and stakeholders together, we analysed all dimensions of the problem. It soon became clear, that there was not one single solution, but a number of concepts and actions that could improve delivery rates. With analytical research and a lot of creativity we developed a catalogue of ideas - from simple delivery options to complex concepts to optimize business processes.

PACKSTATION: one of the alternative delivery options where packages can be picked up at any time.

The correlations we uncovered between age, habitation and delivery rates will used in a targeted campaign to promote alternative delivery options, such as the already existing PACKSTATION, where packages can be picked up at any time. Of course we also looked at how to increase the usage of the easiest and most effective measure: allowing a neighbour to accept the parcel. One of the more complex concepts of announcing shipments in advance was even piloted in one region. It raised the delivery success by 50 %.

THE EXPERIENCE OF OUR TEAM

"The creativity side of the project was particularly rewarding. We quickly realised that we had to radically shift our perspective. And that it is not always a recipient problem if consignments cannot be delivered. After researching the causes of the problem we often found that there was not simply one possible solution, but many different measures that would help."

The team: Alexander Schmitz-Hübsch, Ines Wulff and Bastiaan Pilz

"So we sat down, brainstormed, and came up with lots of ideas. Of course not all of them made it into our final concept but the process was a great experience. Another thing that struck us when working on this project was its high visibility. Everybody knows the problem - friends, family, acquaintances were highly interested and even supplied their own ideas. Where else can you experience that in a management consultancy?"

Case Study Competition

Case Study Competition

Join the Case Study Competition 2010
and become a consultant
for three weeks!

TAKE PART IN THE STUDENT
CASE STUDY COMPETITION 2010

Inhouse Consulting - the internal top-management consulting firm at Deutsche Post DHL - organizes a "Case Study Competition" each year: Students interested in business and consulting compete against one another in teams to solve a case-study problem. The topics will be about the product and service portfolio of Deutsche Post DHL.

You will come up with a solution to the problem in a team of four to five university students. We will put together the teams based on the suitability of the applicants. You will get to know your team members with the assignment of the problem that you and your team will solve. Your team then will have three weeks to complete the task. You should submit a presentation in English that is no longer than 10 slides. We will assess the presentations based on six criteria:

 

  • Structure
  • Consistency
  • Creativity
  • Plausibility
  • Layout
  • Effective use of sources

 

You will receive extensive feedback from our experienced consultants and the best teams will win attractive cash prizes.

 

The closing date for applications is October 1, 2010..

Join the Case Study Competition 2010 and apply now.

OUR ADVERTISING PARTNER

"WiWi-Online is a leading knowledge- and networking-platform for management, economics and all related fields (such as business administration, industrial engineering, information management, financial mathematics, business law). Offering a wide range of research options to find study-related information and career opportunities, WiWi-Online provides the link between students, young professionals, the economy and science."

PUT YOUR CONSULTING SKILLS TO THE TEST
IN A REALISTIC SETTING

Join the Case Study Competition sponsored by Inhouse Consulting and show just what kind of creativity, team spirit and analytical thinking you have going for you! We will give you a tough nut to crack: During the Case Study Competition, you will tackle a specific issue dealing with the product and service portfolio of Deutsche Post DHL. Interested?

Terms of participation:

If you are passionate about your university studies, are interested in and enjoy business topics, and are aiming for an international career in management consulting, the case study competition offers a great chance for your future. You should have completed at least the intermediate diploma (Vordiplom) certificate or the first two years of your bachelor's degree with very good grades.

Other requirements are excellent knowledge of written and spoken English, team-playing ability, organizational skills and confidence in your consulting ability.

The closing date for applications is October 1, 2010. Take part in the Case Study Competition from Inhouse Consulting and submit your application now.

Upload your application here

If you have any questions regarding your application,
please send an e-mail to:

Susanne Keller

Contact-europe@exciting-challenges.com

Please note: An online application is mandatory.

YOUR BENEFITS OF THE CHALLENGE

The three winning teams will be invited for two days to Bonn to present their findings - your trip, accommodations and meals will be covered by DPDHL. Besides a consulting training seminar and a tour of DHL's Innovation Center and the Post Tower, the best teams will win attractive cash prizes.

The prizes

1. Prize:         €  1,000 per team

2. Prize:         €     600 per team

3. Prize:         €     300 per team

Of course, you will be able to see how we work and you will receive first-hand information from our experienced consultants. By successfully participating in the competition, you also will gain valuable business experience that will complement your studies. As a result, you will lay the foundation for a future career in consulting. Participation will definitely pay off for you!

COMPETITION IN THE PAST

"What globalization challenges do Deutsche Post DHL's customers face today and which products can Deutsche Post DHL offer as an answer?" In the past Case Study Competition organized by Deutsche Post DHL Inhouse Consulting, 50 students were given this assignment. The result of the three-week marathon: intensive contact with teammates, with experienced consultants, and many interesting business ideas.

While working to solve the problem, the students were supposed to make sure that their suggestions were creative, viable and, naturally, promising. The team "Warehousing" with Eugene Aw, Florian Ehinger, Mathias Kell and Arryn Dwi Zalsa presented the most convincing ideas for logistics in the pharmaceutical sector.

 

The four students from Singapore, Germany and Romania proposed a customizable supply chain for clinical trials and a direct-to-customer distribution model for pharmaceuticals.

 

The participants had another hurdle to surmount in addition to the demanding assignment. The teams, made up of three to four students each, had never seen each other before and were distributed over a number of different locations in Europe. Thus, the entire process of collaboration had to occur by telephone or e-mail. This flexible and mobile kind of cooperation belongs to the day-to-day business of Inhouse Consulting, but was new to many of the students.

 

The 50 participants were previously chosen from a multitude of applicants. The case study competition proved itself, without exception, to be an international and interdisciplinary event. As expected, business students were particularly interested in the competition. But sinology and law students also wanted to test their consulting skills.

 

Are you ready for exciting challenges?
Find out more about your career at Inhouse Consulting.

Who we are

Who we are

Welcome to the think tank
of Deutsche Post dhl

Inhouse Consulting is the international strategy and management consultancy of Deutsche Post DHL, the world's leading postal and logistics group. Founded in 1999 - with only three consultants - Inhouse Consulting has grown to become a globally-recognized company of more than 130 highly qualified and international consultants located in three offices serving Europe, the Americas, EMEA, and Asia Pacific. For all business units of Deutsche Post DHL we develop new strategies and concepts, define innovative business models, help turning around unprofitable businesses and optimize existing structures. In close collaboration with the Group's business units we also optimize supply chains for their external customers. Backed up by analytical tools we solve the complex assignments brought forward to us - every day.

THE WORLD IS OUR PLAYGROUND

"We need open-minded and talented people who can analyze complex global problems. People that come up with fresh ideas and turn them into feasible and profitable business solutions."

Sabine Müller, Executive Vice President Inhouse Consulting Services

Working for Deutsche Post DHL means facing exciting challenges in logistics at any time. With its lead brands Deutsche Post and DHL the global company offers comprehensive services in mail and express services, air and ocean freight, road and rail transportation and supply-chain solutions - all around the world thanks to the dedication of more than 500,000 employees in over 220 countries. Working "in house" we support the top management of Deutsche Post DHL in shaping the future of their international businesses.

Employees at Deutsche Post DHL in 2008: ~451,500* * Full-time equivalents, excluding trainees

LOGISTICS:
LIFEBLOOD OF EVERY MODERN ECONOMY

Without logistics, carmakers, chip manufacturers or hospitals would grind to a halt in a matter of hours. Logistics connect countries, industries and markets and keep the world turning - 24 hours a day, seven days a week.
Deutsche Post DHL acts in this fast-moving and fascinating industry providing cutting-edge solutions to challenging tasks all around the world.

Deutsche Post DHL offers expertise in express, air and ocean freight, overland transport, contract logistics solutions as well as international mail services.

Every day Deutsche Post DHL delivers millions of mail and express goods to their destination, moves thousands of tonnes of cargo across millions of kilometers and manages the logistical supply chains of customers in nearly every industry sector.

As global market leader in the logistics industry, Deutsche Post DHL is spezialized in providing innovative and customized solutions from a single source.

But being a leader in logistics means more than delivering just in time. It is the company's ambition to create the future of logistics. We at Inhouse Consulting are proud of being part of all Deutsche Post DHL, supplying them with creative ideas and strategic thinking.

EXCELLENT CONSULTING WORLDWIDE

Our locations worldwide

We believe that excellent consulting requires understanding of region and country specifics. Therefore, we are working globally and have established offices in Europe, the Americas and Asia-Pacific to serve our clients on site. We support cross-office exchange - our consultants have the possibility to work on projects abroad.

Europe: Bonn, Germany

"Being located next to the headquarters of the leading postal and logistics company we support the top management in developing strategies to ensure the future success of the group and leverage the full potential of our four business units. From our office in Bonn we also start our regional projects all over Europe and EMEA."
Sabine Müller, Head of Inhouse Consulting Europe
.

The Inhouse Consulting head office was established in 1999 in Bonn, Germany

Americas: Plantation, USA

"Our very international team in Plantation offers services to all Business Units in the complete Americas region. The challenges for those countries and entities are very heterogeneous, ranging from turnaround cases to market entry strategies. Most of our clients are headquartered in Florida, limiting travel times and leaving more room to support our clients."
Jens Beese, Partner and Office Head, Plantation.

The Plantation office in Florida/USA opened in 2005

Asia Pacific: Singapore

"We started in Singapore with a lot of enthusiasm and "can do" mentality. The environment is very entrepreneurial where every one of us can shape the future of the IC office and DHL in this constantly growing region."
Stephan Münch, Partner and Office Head, Singapore.

The Singapore office opened in 2006
What we offer

What we offer

GROW WITH US IN AN INSPIRING
AND SUPPORTIVE ENVIRONMENT

Working for Inhouse Consulting means profiting from a strong network. Through face-to-face contact with the top management of Deutsche Post DHL, you'll get a deep understanding of the Group's businesses while applying all modern methods and tools of a strategy and management consultancy. And through the Group's global reach and active involvement in nearly every business sector, you will have the chance to experience many diverse industries: from life sciences to fashion, telecommunications to automotive and many more.

Be part of the Deutsche Post DHL Inhouse Consulting team

But at first place it is your development that is a priority for us because we want you to grow to be one of the best. Our personal development measures are to prepare you for a subsequent managerial position within Inhouse Consulting or the group. Thanks to our close relationship with Deutsche Post DHL, Inhouse Consulting has the mission to develop high potentials for future management positions in the Group - which is shown in a broad alumni network of Executive Managers who started their career at Inhouse Consulting.

Why Inhouse Consulting?
Your benefits in a nutshell

  • Excellent career perspectives at Inhouse Consulting and Deutsche Post DHL
  • Challenging projects that drive you forward in your development
  • Unique insights into a wide range of industries
  • Early responsibility from day one
  • An inspiring and international atmosphere with colleagues from all over the world
  • Room for individual career and life plans
  • Tailor-made career development programs

When you have joined

  • We want you to gather experience quickly and build up your network
  • Learning on the job - from your first day on you will be integrated into a project team.
  • Your Buddy - a dedicated colleague - will set up a program for your first days introducing Inhouse Consulting and our clients to you. From presentations of the business units to how to get organized in your new environment.
  • Personal Developer (PD) - your PD supports your from day one in terms of your personal career planning, gives you advice on trainings and any personal support needed.
  • Knowledge exchange - every Friday all consultants are present at their local offices. You will have the chance to exchange experiences and to network.
  • Consulting training - you will join one of our frequent internal consulting skill trainings.

BENEFIT FROM EXCELLENT CAREER PERSPECTIVES

Inhouse Consulting offers great opportunities to you. On every level your core tasks will be to analyze and solve problems, to think in solutions, and to act as challenger for your team members and clients. No matter on which level you are, you will always have the chance to shape the face of Inhouse Consulting with your ideas and your personality.

* Standard tenure per job level. Actual development may be accelerated.

Get an idea of our career levels

Associate Consultant/Consultant

You will work as project team member from day one with full responsibility for your own work-packages, presenting your results directly to the client.

Senior Consultant

Your responsibilities grow: you will be responsible for entire project sub-modules and you will get the chance to coach junior colleagues.

Project Manager

You will manage a team of consultants, coach them within project context, and take care of the daily interactions with the client stakeholders. You are in charge of the operational and strategic realization of the project.

Associate Partner

Our Associate Partners are responsible for the management of multiple projects. They are in charge of developing relationships with new or existing clients of Inhouse Consulting. In addition, they act as personal developers.

Partner

Our Partners supervise and steer projects, and are responsible for the development and strategic orientation of Inhouse Consulting. As valued experts in their field, they act as strategic sparring partners for the top management. They also take on the role of personal developers.

Thorsten Roggenbuck –
When your employer is your partner

"Especially important for me was my Personal Developer. He always showed interest in my career development. The feedback he gave me was very intense, more like career coaching."

Thorsten Roggenbuck, Master of Business and Engineering

On his way to the assessment center Thorsten was still skeptical: "I hadn't really considered joining an inhouse consultancy because I was always interested in a broad variety of topics and industries. I was surprised that this is exactly what I found." Working for the world's leading logistics group offered him not only varied and fascinating projects primarily in the area of strategy and organizational restructuring. He also discovered the value of a cooperative atmosphere and the strong network it creates. Eight years later Thorsten is still with Inhouse Consulting and has advanced from Consultant to Partner. He still has close contact to his PD who is now at the management board of Deutsche Post DHL.

Anne Walther –
Inhouse Consulting as a steppingstone
into the Deutsche Post DHL Group

"Unusual for a top-flight consultancy, I discovered a campus-like atmosphere, which makes the collaboration so much more enjoyable and productive."

Anne Walther, Diploma in Economics

Anne had extensive experience in other consultancies prior to joining Inhouse Consulting. She decided to join us because we offered her a clear career perspective and she found hard-working and highly ambitious colleagues yet in a cooperative and open-minded culture. Anne quickly advanced: After building up a strong network and reputation within the company, the CEO of Deutsche Post DHL, Frank Appel, offered her a position to lead his corporate office.

Face to face contact with the decision-makers of Deutsche Post DHL is part of our daily business at Inhouse Consulting, offering talented individuals potential for building exciting long-term careers in Inhouse Consulting and the Group.

A UNIQUE CULTURE OF MUTUAL
RESPECT AND OPENNESS

It's the projects that make the job exciting - but it's the people that make them a success. That's why it is our team that really sets Inhouse Consulting apart from the rest. Individuals from different cultural and intellectual backgrounds create an inspiring, open-minded atmosphere. Alongside their educational achievements, we always look at people as a whole: assessing their talents, passion, opinions and personality. We know that we demand the best but, in return, we provide a highly professional, supportive and exciting work environment.

Inspiring people:
The next story could be yours

See how we live our unique culture in practice. Here are the stories of two people who create excellence every day.

Xiaoqing Dong –
Early responsibility on the global stage

"We were given the chance to face the decision makers very quickly.
This is not common for graduate consultants."

Xiaoqing Dong, Bachelor of Engineering

Xiaoqing Dong has always had a clear vision of where her life is heading. At the age of 16 she left her home in China to study in the vibrant metropolis of Singapore. After her student exchange and internships in Germany, she started her career with us: She was one of 20 people who faced the exciting task of setting up the Singapore office. In this small team she had to take over responsibility very early.

With flat hierarchies, early responsibility and early client contact we offered Xiaoqing the environment she needed, to quickly demonstrate her full potential.

Following her wish, Xiaoqing has returned to Germany to work in our office in Bonn.

Konrad Grunewald –
Family life and career excellence
go hand-in-hand

"I was very happy about how supportive Inhouse Consulting was. It is more
than just a matter of work-life balance. Inhouse Consulting aims to develop
strong and openminded personalities."

Konrad Grunewald, Ph.D. in Mathematics

When Konrad Grunewald, a project manager at Inhouse Consulting, Bonn, announced that he wanted to take a year off because his wife had been accepted at the University of California Los Angeles (UCLA), it was clear to us, that we wanted to keep Konrad. Together we found a solution to align Konrad's new perspective with our wish to keep him: in August 2007, he took a year's parental leave to live in LA with his wife and to have time for his children. Six months after his return Konrad was promoted from Senior Consultant to Project Manager.

WE SUPPORT CREATIVE MINDS
THROUGH PERSONAL DEVELOPMENT

It is our ambition to ensure that your experience and contribution make a real difference - for our business as well as for your personal growth. So by learning on the job from the first day on, integrated in a project team and in close collaboration with the project manager, you will quickly acquire skills and expertise you need to move forward. You will have regular contact to partners and senior managers and profit from their knowledge.
And we make sure, that your next project will be always a bit more challenging.

Mentorship and feedback

Apart from learning "on the job" there are many ways that we actively support your development:

  •  Regular detailed feedback ensures that you understand what your strengths and fields of improvement are.
  • Your Personal Developer supports you constantly on every level throughout your career. This covers feedback and support during the evaluation process, individual career planning, advice on trainings and any personal support needed.
  • Four times a year your performance and your future potential will be evaluated. This has an impact on your promotion and your bonus. 

Training and additional qualification

To enhance your skills and to advance your career we provide a wide range of training and qualification opportunities:

  •  Tranings: Every year you get two weeks for your further education. In addition to the consulting skill trainings, which are mandatory for all consultants, you can choose from a comprehensive catalogue of trainings, personal coaching or subject matter conferences.
  • Coaching: Throughout all career levels coaching is an inherent part of your personal development.
  • MBA / PhD Program: We support your further development financially and with a wide range of working models that let you combine work and your MBA studies or doctoral thesis.
  • Cross-office exchange program: Experience working in one of our offices abroad.
  • Sabbatical: Together, we can arrange a sabbatical leave ranging from one month to half a year or even more.

 

Who we are looking for

Who we are looking for

OPEN POSITIONS: WHO WE ARE LOOKING FOR

As our successful growth continues we are constantly seeking talented people who come up with fresh ideas and turn them into feasible and profitable business solutions. Learn more about which positions we are offering at the moment.

 

Intern (m/f)

Your internship involves supporting a project team to develop new strategies and concepts, to define innovative business models, to help turn around unprofitable businesses and to optimize existing structures. You will profit from our strong focus on teamwork and diversity and the professional experience you will gain within the fast-changing environment we work in.

You bring along outstanding academic records and you will finish your studies within the next 1-2 years. Fluency in English is essential, along with first international experiences gained through studies or internships. Excellent analytical and problem-solving skills, team spirit and an open mind are attributes we are looking for. 

Management Consultant (m/f)

Your work involves developing new strategies and concepts, defining innovative business models, helping turn around unprofitable businesses and optimizing existing structures. You will take on responsibilities quickly, with full exposure to the top management. You will profit from our strong focus on teamwork and diversity, our great career perspectives, the strong network of Deutsche Post DHL, as well as the fast-changing environment we work in.

You, as a successful candidate, offer outstanding academic records. Fluency in English is essential, along with first professional experience gained in the international arena. Excellent analytical and problem-solving skills, team spirit and an open mind are attributes necessary to your success.

Project Manager (m/f)

As a team builder and strategic thinker, you know how to manage international projects successfully. You take responsibility for people, project management and performance. Your analytical and conceptual capabilities meet the challenge posed by complex problems. Your work involves developing new strategies and concepts, defining innovative business models, helping turn around unprofitable businesses and optimizing existing structures. You will profit from our focus on teamwork and diversity, our great career perspectives, the strong network of Deutsche Post DHL, as well as the fast-changing environment we work in.

You offer outstanding academic records and have at least 4 years' successful experience within a management consultancy. Fluency in English is essential, along with professional experience gained in the international arena. Good analytical and problem-solving capabilities, leadership skills, team spirit and an open mind are attributes necessary to your success.

Project Manager Strategic
Logistics Consulting (m/f)

for our Strategic Logistics Consulting practice

Responsible for team performance, project management and results, you will manage projects that aim at optimizing our customers' supply chains. This includes the high-level assessment of end-to-end supply chains and their optimization potential or the detailed assessment of identified improvement levers.

You have gathered supply chain consulting experience during at least four years of work in an international environment, preferably with a consultancy. During this time you have acquired a profound knowledge of standard supply chain optimization methods and tools such as network optimization and planning, supply chain mapping, or total cost analysis. You have already managed projects of medium to high complexity. Fluency in English and the flexibility to work on customer sites round off your profile.

Project Manager Lean Management (m/f)

Shaping lean management at Inhouse Consulting, you will be a driving force in the start-up phase of our Lean Management Department and beyond. You will lead lean management transformation projects in logistics operations (e.g., warehouses) and administrative service environments (e.g., customs clearance) taking on responsibility for staff, project management and performance. These projects will integrate process optimization, organizational adjustments, performance management and mindset and behavior changes.

During at least 5 years of consulting experience, ideally in top management consulting, you have acquired substantial experience in lean management and have proven a highly experienced leader of lean management transformation projects. Fluency in English and a high level of flexibility to work on customer sites round off your profile.

FACE THE CHALLENGE:
WHAT WE EXPECT OF YOU

“Candidates interest me as a whole person. From my experience as a former consultant and head of human resources it always pays off to be yourself and express your ideas openly – not only in the recruiting process but also in your future development at Inhouse Consulting.”

Christiane Meyer, Head of Human Resources Inhouse Consulting

Our standards are high. No matter what you studied, we require a first rate academic track record. Ideally you have already proven your analytical and problem-solving skills in internships, extra-curricular activities or even first work experience in a logistics or consulting context. For the project manager position we of course expect prior project management experience within an international management consultancy. International experience is a must; additional qualifications will score extra points. What we expect is proficiency in business English and a passion for delivering excellent solutions.

YOUR CAREER AT INHOUSE CONSULTING:
JOIN US NOW

Are you looking for a world of exciting challenges? Then we want to get to know you.

How you join us

  • Please send us your detailed application via e-mail to your preferred office
  • If you match our requirements you will be invited to a two-day recruiting event
  • Here you will take part in interviews, group discussions, and presentations based on case studies
  • Successful recruiting days for you end with a job offer from us

Your contacts

Europe

Deutsche Post DHL Inhouse Consulting
Susanne Keller
Tulpenfeld 1
53113 Bonn
Germany
Phone: +49 228 24 35 141

Please apply through our online application system

Americas

Elizabeth Roberts
1200 S Pine Island Road
Suite 210
Plantation, Florida 33324
USA
Phone: + 954 888 7315

Please apply through our online application system

Asia Pacific

Pearl Lim
DHL Regional Office
600 North Bridge Road
23rd Floor Parkview Square
Singapore 188778
Phone: + 65 6216-6919

Please apply through our online application system

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